Effective Date: 25/06/2024
Welcome to Nonda Coffee. These Terms and Conditions (“Terms”) govern your use of our website, platforms, services, and any interaction you have with us, including purchases, inquiries, event participation, or other business-related activities. By using our services or submitting any information, you agree to these Terms.
1. Introduction Nonda Coffee (“we,” “us,” “our”) is a coffee business based in Uganda, engaged in coffee farming, processing, packaging, local sales, and international export. These Terms apply to all users, buyers, partners, or visitors engaging with Nonda Coffee through our website, forms, or in-person.
2. Use of Services and Products Eligibility:
You must be of legal age and capacity to engage in commercial transactions in accordance with Ugandan law or your local laws if purchasing from outside Uganda.
Product Availability:
All products, services, or offers displayed on our platforms are subject to availability. We reserve the right to modify or discontinue any offering at our discretion.
Pricing and Orders:
All prices are in Ugandan Shillings (UGX) or United States Dollars (USD), unless otherwise stated. Placing an order constitutes an offer to purchase. We reserve the right to reject or cancel orders at any stage, with full refunds issued where applicable.
3. Shipping and Delivery We deliver both locally and internationally. Delivery timelines vary based on location, shipping provider, and customs processes. Nonda Coffee is not liable for delays caused by third parties or force majeure. Shipping costs, customs duties, or related fees (for international orders) are the responsibility of the buyer unless otherwise specified.
4. Returns and Refunds If you are unsatisfied with a product, please notify us within 7 days of delivery. Products must be unopened and in their original condition. Refunds or replacements will be issued at our discretion based on our [Return Policy]. Perishable items or custom export orders may not be eligible for return.
5. Data Collection and Privacy By engaging with us, you consent to the collection, use, and storage of your personal information in line with our [Privacy Policy]. We collect data such as names, contact details, shipping addresses, and purchase history to fulfill orders and improve our services. Your information is not shared or sold without your explicit consent, except where required by law or logistics providers.
6. Intellectual Property All content on our website and platforms—including logos, images, packaging designs, text, and coffee-related media—is the intellectual property of Nonda Coffee. Unauthorized use, reproduction, or distribution of our content is strictly prohibited.
7. Liability and Disclaimer Our services and products are provided "as is." While we ensure the highest quality in our coffee and operations, Nonda Coffee is not liable for any indirect, incidental, or consequential damages resulting from the use of our products, website, or services.
8. Communication By submitting your email or phone number, you consent to receive communication from Nonda Coffee regarding orders, promotions, updates, or newsletters. You may unsubscribe at any time.
9. Governing Law These Terms and Conditions shall be governed by the laws of the Republic of Uganda. Any disputes arising shall be handled within the appropriate Ugandan legal jurisdiction.
10. Updates to Terms We may update these Terms and Conditions periodically. The latest version will always be available on our website. Continued use of our services after changes are made constitutes your acceptance of the updated Terms.
11. Contact Information For inquiries, support, or concerns, contact us: Nonda Coffee
Email: [email protected]
Phone+256787953846256 787 953 846+25787 953 84656 787 953 846256 787 953 846256 787 953 846256 787 953 846
Website: www.nondacoffee.com
Acceptance of Terms By using our services, purchasing products, or submitting information, you agree to be bound by these Terms and Conditions.